Terms Of Use

Introduction

Podilatocosmos.gr is an online store selling products and services via the Internet, created by the company Podilatokosmos Jimis Bicycle Trade, based at Analipseos 152, Volos, with VAT number. and contact phone at +30 2421070017, hereinafter referred to as BUSINESS.The use of podilatocosmos.gr is governed by these terms and conditions (hereinafter Terms), which users are required to read carefully and comply with them. The COMPANY considers that the users before visiting podilatocosmos.gr have been informed of the Terms, as they are valid each time and have accepted them unconditionally. The use of podilatocosmos.gr implies unconditional acceptance of these Terms and Conditions. If a user does not agree with these terms and conditions, then he must not use podilatocosmos.gr.THE COMPANY has the right to modify these Terms and Conditions of Use at any time without notice, but undertakes the obligation to update this text for any modification or addition. Any invalidity of some Terms hereof does not result in the invalidity of the others. The non-exercise by the COMPANY of its rights under these Terms does not imply its waiver of these rights.The COMPANY is not responsible for violation of these Terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc. In case the sale of any product or service of podilatocosmos.gr is regulated by special use, these terms are considered as a whole with these Terms and Conditions of Use. However, in case of conflict, the specific terms of use of each product or service prevail.

2. Product information

THE COMPANY is committed to the quality, completeness and validity of the information presented on the site, both in terms of the identity of podilatocosmos.gr and the services provided by it. In particular: the COMPANY is not responsible for defective products and / or untrue information concerning the goods of its suppliers and contained on the website. The relevant responsibility lies solely with its individual suppliers

3. Availability of products

The online store podilatocosmos.gr can not provide any exclusive guarantee for the availability of the products. The products that appear on our website may not always be available. In case the product selected by the customer is not available, he will be informed about the estimated availability date and the estimated delivery date on the same or the next day from the day he placed the order. In the event of any delay we will make every effort to keep you informed. We reserve the right to cancel any order and refund any money paid in case a product is not available. BUSINESS is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the products or the services available through the online store. THE COMPANY reserves and is not bound by any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it agrees to correct if they become aware of it.

4. Ordering products and consumer protection

Placing an order through the e-shop is a conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. You have the possibility of concluding a valid order through the e-shop, if you are legally competent in compliance with the articles of the Greek Civil Code, (if you have reached the age of eighteen and you are not in legal aid regarding the conclusion of a sales contract). .Σε παραγγελίες μπορούν να προβούν και εκπρόσωποι νομικών προσώπων ενώ η εταιρεία επιφυλάσσεται του δικαιώματος της να αξιώσει από τον εποπτεύοντα ή κηδεμόνα τυχόν παραγγελίες που θα πραγματοποιηθούν από δικαιοπρακτικά ανίκανα πρόσωπα. O πελάτης έχει το δικαίωμα αναιτιολόγητης υπαναχώρησης εντός 14 ημερών.

5. Product returns

A necessary condition for each return is that the product is in the condition in which you received it, without the packaging being opened. The consumer will be charged with the cost of returning the goods in case of withdrawal. Also returns are not accepted if you have not previously contacted us by phone +30 2421070017 or by email: podilatocosmos@gmail.com

Η εταιρία μας είναι υποχρεωμένη να τηρεί την εγγύηση που δίνει η εκάστοτε αντιπροσωπεία στα επώνυμα είδη και να προβαίνει σε αλλαγή τυχόν ελαττωματικού προϊόντος. Στην περίπτωση αυτή το προϊόν αντικαθίσταται χωρίς καμία επιβάρυνση για την αξία του προϊόντος από την πλευρά του πελάτη. Απαραίτητη προϋπόθεση η προσκόμιση του πρωτότυπου παραστατικού αγοράς. Τα έξοδα επιστροφής ελαττωματικού και αποστολής νέου ή επισκευαζόμενου προϊόντος βαραίνουν την ΕΠΙΧΕΙΡΗΣΗ.

  • In case of incorrect order, where the customer is responsible, podilatocosmos.gr is not obliged to replace the product, however we advise you to contact us by phone or email.
  • It goes without saying that in any wrong shipments where the company is responsible, everything is borne by our company and not the customer.
  • In case a product has been shipped incorrectly by us (either due to an error between us or our supplier) and you wish to return it, this can be done within 14 calendar days of receiving the product. In this case, a necessary condition for the return to be accepted, is that the product is in the condition in which you received it with all its components inside, is in its original packaging and no attempt has been made to adjust or modify the product.
  • In case the wrong order has been placed, all the shipping costs, the sending of the wrong product by the customer and the sending of the right product by us, are borne by the customer, based on weight or volumetric measurement. Money is not refunded only in case the company is unable to cover any shortage of a product.

Collection: The customer is in no case obliged to receive a package that is damaged or has been opened during transport. In case of acceptance of the parcel by the customer, the company has no obligation to change any damaged item or replace any loss since the goods with any transport always travel at the customer’s sole responsibility.

6. Prices

The prices of the e-shop are only for purchases through online order and are usually lower than in the physical store due to reduced operating costs, lack of staff, large stock, etc. Also prices and shipping costs are subject to change without notice. the orders that have been placed are of course subject to the prices at which the purchase was made.

PAYMENT METHODS

1) By cash on delivery

The payment amount is paid to the Courier employee at the time of delivery of the parcel.

Cash on delivery is Free. For orders over € 200, Free Shipping & COD.

BICYCLES and heavy or very bulky items are excluded from the cash on delivery method which are sent with a transport company.

2) By bank deposit or transfer via Web Banking

By selecting the “bank deposit” payment method, your order is put on hold until you make the deposit. Our accounts are as follows:

BANK: GREEK NATIONAL BANK
ΙΒΑΝ:GR11 0110 2020 0000 2026 1910 960
BENEFICIARY: Chrysochou Dimitrios

BANK: PIRAEUS BANK
IBAN: GR42 0172 6100 0056 1010 3258 848
BENEFICIARY: Chrysochou Dimitrios

BANK: ALPHA BANK
IBAN: GR61 0140 3100 3100 0210 1487 020
BENEFICIARY: Chrysochou Dimitrios

In case of transfer of the amount from another bank, the costs are borne exclusively by the buyer !!!

In the bank deposit you must enter as a reason your full name or Order Number. For the fastest execution of your order you can call us at +30 2421070017 or send the deposit of the Bank via podilatocosmos@gmail.com. Your order will be shipped within 24 hours or the next business day. For your best service, the deposit must be made within 2-5 days from the date of your order, also after (1) week it will be considered canceled and will be released for sale.

3) By debit or credit card (temporarily unavailable)

Payment is made through the Key2Pay service in a secure environment of the national bank. Key2Pay service supports any credit (credit), debit (prepaid) or prepaid card (prepaid) of international schemes VISA, MasterCard, Maestro. A few hours after receiving your order we will send you by email, a pre-form (invoice payment request) with your details and the products of your order.Then you click on the field “invoice payment” go to the secure environment of the national bank, fill in your card details, click payment and complete your transaction, and at the same time we are informed electronically about it. For more on the Key2Pay service see here https: //www.nbg.gr/el/epaggelmaties/proionta-upiresies/eisprakseis-plirwmes/upiresies-e-commerce/key2pay

4) Payment in our store

Your order is received free of charge from our store as long as you have been informed first by us about the immediate availability of your products and your order will never be ready. You can pay in all ways, such as cash, debit card, credit, etc.

Important: If you wish to issue an invoice, please indicate it during the completion of the order, in the comments / remarks. The following elements are additionally necessary:

– Tax Identification Number – Profession

SHIPPING METHODS

Shipments of goods, depending on their volume, weight and place of destination, are performed either by a courier company or by transport companies.

1) Via courier

Only for packages weighing or volumetric weight up to 4kg, not bicycles.

Your order will be shipped within 24 hours or the next business day if the product is available. In case it is not ready to be delivered, the product is sent in 3 to 6 working days.

For orders worth up to € 200 and weighing up to 4 kg, the shipping costs are:

For mainland Greece cost: 6.95 €

For island Greece cost: 7.95 €

in case of more kilos, you will be informed about the transport by phone.

If the value of the order is from € 200.00 and over and weight or volumetric weight up to 4 kg, shipping and cash on delivery are free.

In case of more kilos, you will be informed about the transport by phone.

The shipment of your products may be delayed or canceled due to force majeure (strikes, adverse weather conditions, transport load, etc.). In such a case, the online store www.podilatocosmos.gr does not bear any responsibility and will contact you, immediately, for further consultation.

2) Transport company *

For products of larger volume and weight such as bicycles, child seats, training centers, etc. Your order will be shipped within 2-5 working days.

For Athens the shipping cost is FREE for orders worth more than € 100. (For a smaller amount of exact cost you will see it in the cart)

The cost of transport for orders in the rest of Greece is borne by the recipient (consultation with us and by phone) and the costing as well as the payment of fares, is done by the transport company upon receipt.

* Transport companies do not deliver at home so you will need to pick up your order from their branch in your area, upon their own notice.

Please let us know in case you wish your order to be shipped with a company of your choice.

The delivery time of the products to you, after the day of shipment by us is:

Mainland Greece: 2-8 working days
-Island Greece: 3-10 working days

The shipment of your products may be delayed or canceled due to force majeure (strikes, adverse weather conditions, transport load, etc.). In such a case, the online store www.podilatocosmos.gr does not bear any responsibility and will contact you, immediately, for further consultation.

3) Collection from our store

Your order is received free of charge from our store as long as you have been informed first by us about the immediate availability of your products and your order will never be ready.

9. Personal data

In order to carry out any transaction through the online store of the COMPANY- podilatocosmos.gr to order products, you may be asked to disclose your personal details (such as name, home address, email address, etc.). The file with your personal data will be kept and processed by the COMPANY in order to execute the orders that will be concluded through podilatocosmos.gr. Recipients of data of the file for the promotion, support and service of the transaction relationship, may be the commercial associates of the COMPANY who mediate for the delivery of the products, other associates of the COMPANY and any Financial Institutions through which your transactions will be made. according to your explicit statement.

The user has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997 for his personal data (upon his written request and against the one determined by the Authority. of law 2472/1997 amount).

The e-mail contact details that the user will declare, in the context of his transaction with the BUSINESS online store for ordering or purchasing products and / or services, may be used to inform the user about new products and services, based on the provisions in Law 3471/2006. In any case, the user may at any time object to the use of his e-mail information to promote or promote new products and / or services.

10.Cookies

At podilatocosmos.gr we use Cookies in order to provide improved services and service for our users. This means that we place a number of cookies in your browser. These are known as Cookies and allow us to store information when you navigate from page to page in our store. For example we use Cookies in our online store to understand the preferences of visitors and users, to improve their experience and to analyze usage, navigation, and other static information. You can control the use of cookies in each browser level. Εάν επιλέξετε να μην ενεργοποιήσετε ένα Cookie ή να το απενεργοποιήσετε αργότερα ενδέχεται καθώς περιηγήστε το ηλεκτρονικό μας κατάστημα να μην χρησιμοποιείτε προς όφελός σας ορισμένες λειτουργίες και κάποιες άλλες να είναι περιορισμένες. Χρησιμοποιούμε της υπηρεσίες της Google analytics για την καταγραφή στατιστικών κίνησης. Χρησιμοποιούμε cookies για τα προσωπικά στοιχεία των χρηστών αποκλειστικά και μόνο για το podilatocosmos.gr και δεν μεταβιβάζονται σε κανέναν άλλο άτομο, εταιρία και οργανισμό.  If you do not want to use them, you can turn them off from your browser (Browser) that you use for your Internet browsing or delete them at any time you want from your own browser. In case you use our online store podilatocosmos.gr and do not deactivate your cookies, you accept their above use for the reasons mentioned.

11. Copyright

This website is the official online store of the COMPANY. All content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions. It is prohibited to copy, distribute, transfer, process, process, resell, create a product or mislead the public about the actual Content Provider of the Website. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with the prior written permission of podilatocosmos.gr or any other copyright holder. The names, images, logos and insignia that represent podilatocosmos.gr or third parties and their products or services, are exclusive trademarks of podilatocosmos.gr or third parties protected by the relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.